My stay at Suitenhotel Zurbriggen was simply lovely! The amazing views of the Matterhorn from my suite were a constant reminder of how special this place is. The amenities, including the wonderful spa and pool, provided the perfect relaxation after my mountain adventures. While I did encounter a mix-up with my booking, the staff handled it with professionalism and warmth. I only wish I could have stayed longer! 🌄✨
Rooms
10.0
I loved my suite with unobstructed views of the Matterhorn. The spaciousness made it so comfortable for relaxing after a day out.
Service
10.0
The hospitality from Moni and Pirmin was really good. They truly made me feel like family during my stay.
Location
9.0
The hotel's location is ideally situated, just a short 10-minute walk from downtown Zermatt and close to the gondola. The views enhanced my entire experience.
Dining
10.0
Breakfast was delivered right to my suite, featuring quality ingredients like local cheeses and fresh bread. It was a good way to start the day!
Facilities
10.0
The spa area, complete with an indoor pool and outdoor jacuzzi, was a wonderful retreat after my hikes. Everything was maintained beautifully.
Glenn
United States of America,
December
2024
6.4/10
I really enjoyed my stay at Suitenhotel Zurbriggen. the amazing views of the Matterhorn from my suite were absolutely amazing. The breakfast delivered to my room was delicious, showcasing fresh and local ingredients. However, there was a booking mix-up that required me to leave my room a day earlier than planned, which was quite disappointing. Overall, it was a nice experience, particularly with the fondue dinner on the balcony.
Rooms
9.0
The Lauberhorn suite offered lovely views of the Matterhorn. I'm glad I took the time to switch to the suite within the hotel rather than staying in a chalet a short walk away. The room was spacious and comfortable, making my stay quite pleasant.
Service
8.0
The staff were friendly and accommodating, especially Moni and Pirmin. they went out of their way to ensure I felt welcome. Although there was a minor booking issue, their overall hospitality was commendable.
Location
9.0
The hotel's location is ideal for accessing ski lifts and exploring Zermatt. being close to the lift that connects to Italy was particularly convenient. Plus, the surroundings are serene, providing a lovely escape from the hustle and bustle.
Dining
9.0
Breakfast offered a nice variety, and I absolutely recommend trying the fondue for dinner. it was a nice experience enjoying it on the balcony while taking in the views.
Facilities
8.0
The spa and heated outdoor pool added a lovely touch to my stay. I spent quite a bit of time relaxing in that beautiful setting. However, I did wish there was a gym, which seems to be a common lack in Zermatt hotels.
Hank
United States of America,
November
2024
7.4/10
My stay at Suitenhotel Zurbriggen was quite enjoyable with its amazing views of the Matterhorn, although I faced some hiccups regarding my booking. The spa area was a fantastic spot to relax, but I wish the breakfast had more personalization options. Overall, it’s a charming place with friendly service, yet it could use a bit more polish in some areas.
Rooms
8.0
The Lauberhorn suite had stunning views of the Matterhorn, making my stay feel special. However, the room I was originally allocated was a bit of a trek from the hotel.
Service
8.0
The staff were incredibly friendly and accommodating, which really made me feel at home. I did have a slight mix-up with my booking, but they handled it with care.
Location
7.0
The location offered convenience to local attractions, but I ended up in a chalet a bit far from the main hotel, which was less than ideal.
Dining
9.0
Breakfast was tasty, served right in my suite, but it would be great to have more individualized choices. The fondue on the balcony was definitely a hit!
Facilities
8.0
The wellness center and pool area were beautiful and relaxing, providing great views of the surrounding mountains. However, the availability of rooms with proper kitchen facilities was limited.
Jeffrey
United States of America,
November
2024
6.0/10
My stay at Suitenhotel Zurbriggen was amazing, with the highlight being the stunning views of the Matterhorn. The hotel is beautifully designed and has a cozy atmosphere that made me feel right at home. The breakfast served in my suite was delicious, although I wish there was more variety to choose from. Overall, it was an excellent experience, but there were a few minor issues, like the confusion with the booking that caught me off guard.
Rooms
10.0
My room had unobstructed views of the Matterhorn, and it was spacious and comfortable. I truly loved having breakfast served in my suite.
Service
10.0
The hospitality was really good; the staff went out of their way to make me feel like family. They were always helpful and accommodating.
Location
10.0
The location is ideal, on the edge of town with amazing views. It’s not far from attractions but also provides a quiet retreat.
Dining
8.0
Breakfast was served a la carte via a tablet, and while it was delicious, I would’ve liked more individual choices.
Facilities
9.0
The wellness center was beautiful, with an indoor pool and outdoor jacuzzi boasting great views. However, it would be nice to have a gym.
Harry
United States of America,
November
2024
6.4/10
My stay at Suitenhotel Zurbriggen was incredibly nice, primarily thanks to the stunning and unobstructed views of the Matterhorn from my suite. The relaxed atmosphere and really good hospitality made me feel like part of a family, though I did encounter a few minor hiccups like a booking mix-up. While I appreciated the quality of breakfast delivered to my room, I wished for more individual choices. Overall, it was a good experience that I would love to repeat.
Rooms
9.0
The suite I stayed in was spacious, clean, and offered amazing views of the Matterhorn, enhancing my overall experience. With a kitchen included, it was convenient for preparing meals, although I missed a few essential pots and pans for cooking. The furnishings were comfortable, but the dining chairs could be better.
Service
8.0
The staff was friendly and accommodating, making my stay enjoyable. However, there was a slight issue with my booking that forced me to leave a day early. Despite that, the personalized approach from the team made me feel valued, and they genuinely cared about my comfort.
Location
10.0
The hotel's location was perfect for both summer and winter activities, with easy access to ski lifts right across the street. I appreciated being close to the gondola for quick morning starts, yet the peaceful surroundings also allowed for relaxation.
Dining
9.0
Breakfast was delivered right to my suite and featured high-quality local ingredients, though I would have preferred a bit more variety in the choices offered. The fondue experience on the balcony was particularly good, making for a nice evening.
Facilities
8.0
The wellness center was a highlight of my stay, with an indoor pool, steam room, and outdoor jacuzzi that provided a relaxing atmosphere. However, I was disappointed when I found that the outdoor pool was not heated during my visit, limiting my enjoyment.
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